TERMS OF SERVICE

Effective Date: 01 January, 2025
Last Updated: 01 January, 2025

1. ACCEPTANCE OF TERMS

By accessing or using https://jevise.com (the “Site”), you agree to comply with and be legally bound by these Terms of Service (“Terms”). These Terms govern your use of the Site, including purchasing products, browsing content, or interacting with services provided by Jevise (“we,” “us,” “our”). If you disagree with any provision, you must discontinue use immediately.

Updates: We reserve the right to amend these Terms at any time. Continued use after updates constitutes acceptance. Review this page periodically for changes.

2. ELIGIBILITY & ACCOUNT MANAGEMENT

2.1 User Eligibility

  • The Site is open to users of all ages, but you affirm you have the legal capacity to form a binding contract under Bangladeshi law.
  • Minors (under 16 years) must obtain parental/guardian consent to use the Site.

2.2 Account Registration

  • You may need to create an account to place orders. You agree to provide accurate, current, and complete information during registration.
  • Security: You are responsible for maintaining account confidentiality and all activities under your account. Notify us immediately of unauthorized use.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Ownership

  • All content on the Site (logos, text, graphics, images, software, designs) is the exclusive property of Jevise or its licensors, protected under Bangladeshi Copyright Act, 2000, and international intellectual property laws.
  • Trademarks: “Jevise,” associated logos, and product names are registered trademarks. Unauthorized use is prohibited.

3.2 Permitted Use

  • You may access the Site for personal, non-commercial purposes only.
  • Prohibited Actions: Copying, modifying, distributing, or creating derivative works from Site content without express written permission is strictly forbidden.

4. PRODUCT TERMS & PURCHASES

4.1 Product Listings

  • Products are subject to availability. We reserve the right to:
    • Limit quantities per person/household.
    • Discontinue products without notice.
    • Correct pricing errors (even after order confirmation).

4.2 Pricing & Payment

  • Currency: All prices are in Bangladeshi Taka (BDT).
  • Payment Methods: We accept:
    • Mobile Financial Services (MFS): Bkash, Nagad, Rocket.
    • Credit/Debit Cards: Visa, Mastercard.
    • Cash on Delivery (COD).
  • Taxes: Prices exclude VAT, customs duties, or other taxes, which are the customer’s responsibility.

4.3 Order Confirmation & Cancellation

  • Orders are confirmed only after payment verification. We may cancel orders for:
    • Suspected fraud.
    • Pricing or product description errors.
    • Violations of these Terms.

5. SHIPPING & DELIVERY

5.1 Domestic Shipping

  • Orders within Bangladesh are processed within 1-2 business days and delivered via Steadfast Courier.
  • Delivery Timelines: Estimated delivery times are provided but not guaranteed. Delays due to logistics or unforeseen events are not our responsibility.

5.2 International Shipping

  • International orders may incur customs fees, import taxes, or duties, payable by the customer.
  • Risk of Loss: Ownership transfers upon delivery to the carrier.

6. RETURNS, REFUNDS, & EXCHANGES

  • Governed by our Return & Refund Policy (https://jevise.com/refund_returns/). Key conditions include:
    • Items must be unused, in original packaging, with tags attached.
    • Refunds are processed within 10 business days via the original payment method.
    • Exchanges are subject to product availability.

7. USER CONDUCT & PROHIBITED ACTIVITIES

You agree NOT to:

  1. Use the Site for illegal purposes (e.g., fraud, money laundering).
  2. Upload viruses, malware, or disrupt Site functionality.
  3. Harass, discriminate, or infringe on others’ rights.
  4. Scrape data, spam, or use bots.
  5. Impersonate Jevise or third parties.

Consequences: Violations may result in account termination, legal action, or reporting to authorities.

8. THIRD-PARTY SERVICES

8.1 Payment Processors

  • Transactions are processed by third parties (e.g., SSLCOMMERZ, bKash). We are not liable for payment gateway errors or data breaches.

8.2 External Links

  • Links to third-party websites (e.g., social media, blogs) are provided for convenience. We do not endorse or control their content or practices.

9. DISCLAIMERS & LIMITATIONS OF LIABILITY

9.1 No Warranties

  • The Site and products are provided “as-is” without warranties of merchantability, fitness for purpose, or non-infringement.
  • We do not guarantee uninterrupted, error-free, or virus-free operation.

9.2 Limitation of Liability

  • Jevise, its directors, employees, or affiliates shall not be liable for:
    • Indirect, incidental, or consequential damages (e.g., lost profits, data loss).
    • Errors in product descriptions, pricing, or delivery delays.
    • Third-party actions (e.g., payment processors, couriers).

10. INDEMNIFICATION

You agree to indemnify and hold Jevise harmless from claims, losses, or expenses (including legal fees) arising from:

  • Your breach of these Terms.
  • Misuse of the Site or products.
  • Violation of third-party rights (e.g., intellectual property infringement).

11. GOVERNING LAW & DISPUTE RESOLUTION

  • Jurisdiction: These Terms are governed by the laws of Bangladesh.
  • Dispute Resolution: Any disputes will be resolved exclusively in the courts of Dhaka, Bangladesh.

12. PRIVACY & DATA PROTECTION

13. MISCELLANEOUS

13.1 Severability

If any clause is deemed invalid, the remaining Terms remain enforceable.

13.2 Force Majeure

We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, pandemics, strikes).

13.3 Entire Agreement

These Terms constitute the entire agreement between you and Jevise, superseding prior agreements.

13.4 Contact Information

For inquiries:

ACKNOWLEDGEMENT: BY USING THIS SITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.