PRIVACY POLICY for jevise

Effective Date: 01 January, 2025
Last Updated: 01 January, 2025

1. INTRODUCTION

Jevise (“we,” “us,” “our”) operates the website https://jevise.com (the “Site”), hosted on Hostinger and built using WordPress, WooCommerce, and the Woodmart theme. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Site, you consent to the practices described herein.

2. INFORMATION WE COLLECT

2.1 Information You Provide

  • Account & Checkout Data:
    • Name, email address, phone number, shipping/billing address.
    • Payment details (e.g., Bkash/Nagad/Rocket IDs, credit/debit card information).
    • Account passwords (hashed and encrypted).
  • User-Generated Content:
    • Product reviews, comments, or messages submitted via contact forms.

2.2 Automatically Collected Information

  • Technical Data:
    • IP address, browser type, device information, operating system.
    • Pages visited, session duration, clickstream data (via Google Analytics).
  • Cookies & Tracking Technologies:
    • Essential Cookies: For WooCommerce cart functionality and user login sessions.
    • Analytical Cookies: Google Analytics to track site performance.
    • Marketing Cookies: Used by Woodmart theme features (e.g., wishlists, pop-ups).

2.3 Third-Party Integrations

  • WooCommerce Extensions:
    • Order data shared with payment gateways (Bkash, Nagad, Visa, Mastercard).
    • Shipping providers (e.g., Sundarban Courier) receive address details.
  • Woodmart Theme:
    • May collect data for theme-specific features (e.g., wishlists, product comparisons).

3. HOW WE USE YOUR INFORMATION

We use your data to:

  1. Process Orders: Manage payments, shipping, and returns via WooCommerce.
  2. Improve User Experience: Personalize content using Woodmart theme features.
  3. Communicate: Send order updates, promotional emails (with consent), and respond to inquiries.
  4. Security: Prevent fraud and unauthorized access (Hostinger security tools).
  5. Legal Compliance: Fulfill obligations under the Digital Security Act, 2018 (Bangladesh).

4. DATA SHARING & THIRD PARTIES

We share your information only as necessary with:

  • Hostinger: Our hosting provider stores server logs and site data.
  • Payment Processors: Bkash, Nagad, Rocket, Visa, and Mastercard process transactions securely.
  • Courier Partners: Delivery services receive shipping addresses.
  • Analytics Providers: Google Analytics tracks site usage (anonymized data).
  • WordPress Plugins: WooCommerce and Woodmart plugins may transfer data to their respective servers.

5. DATA SECURITY

  • Hostinger Security:
    • SSL encryption, firewalls, and malware scanning protect the Site.
    • Regular backups stored on Hostinger servers.
  • WooCommerce:
    • PCI-DSS compliant payment processing.
    • Customer data stored in password-protected databases.

6. DATA RETENTION

  • Order Data: Retained for 2 years to comply with tax and accounting laws.
  • User Accounts: Stored until deletion is requested.
  • Marketing Data: Retained until consent is withdrawn.

7. YOUR RIGHTS

Under Bangladeshi law, you may:

  1. Access: Request a copy of your personal data.
  2. Correct: Update inaccurate information via your account dashboard.
  3. Delete: Ask us to erase your data (exceptions apply for legal compliance).
  4. Opt-Out: Unsubscribe from marketing emails via the link in each email.

To exercise these rights, contact us at contact@jevise.com.

8. COOKIE POLICY

  • Manage Cookies: Adjust settings via your browser or our cookie consent banner.
  • Essential Cookies: Required for WooCommerce checkout and account functionality.
  • Third-Party Cookies: Google Analytics and Woodmart features may use cookies for analytics.

9. INTERNATIONAL DATA TRANSFERS

  • Data is stored primarily on Hostinger servers (locations may vary).
  • Third parties (e.g., Google, payment gateways) may transfer data globally under their privacy policies.

10. CHILDREN’S PRIVACY

  • We do not knowingly collect data from children under 13. Parents/guardians may contact us to remove unintentionally collected data.

11. UPDATES TO THIS POLICY

  • Changes will be posted on this page with a revised “Last Updated” date.
  • Material changes (e.g., new data uses) will be notified via email or Site banners.

12. CONTACT US

For privacy-related inquiries: